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We will offer a full refund or store credit for unused products if returned to us within 365 days of the order date. New, unused and unopened (for items that come in sealed packaging) merchandise will be refunded in full. Please note that:
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Works well, but not as "smooth" handling as I expected it would be. Maybe my expectations were too high.
I'm really liking this razor. The weight and balance are perfect. It gives a smooth shave. I have a number of razors including About The Tie and this one is every bit as good. Having an adjustable is great as you can dial up or down if you have sensitive areas like the neck. Also, I thought I wouldn't like the cream coloured knob but it's growing on me.
The weight and feel of the razor is very comfortable. The adjustable feature works well when I haven't shaved for a couple of days or when I have to shave twice in a day and am faced with short stubble. More detailed instructions on how to use the adjustment screw would be welcome as it took me several shaves to figure it out. The razor came apart while first adjusting the screw and I had to use pliers to reset the spring washer. I've had to issues with it since. The delivery of the razor - less than 24 hours - is excellent.
I have never used a safety razor before but decided to try one after talking one day with some of my friends about the cost of cartridge blades and then the conversation turned to how our dads shaved. My dad always used a safety razor so thought I would try it. After doing some reading and looking on youtube I decided to go with a Merkur. At first it was a bit scary but the weight of the razor and the long handled really helped me with my first shave. I still have a lot to try and practice but I'm glad I purchased this razor.
Excellent service, good response time. Quick delivery and products were of high quality. Overall rating, excellent. Will definitely reorder.