Purposes for Collection, Use and Disclosure of Personal Information
Information such as name, physical address, email address, payment information and order information are collected, used and disclosed to complete orders made on Fendrihan.ca. For example, we use this information to process payment, facilitate delivery, and to process returns.
By placing an order, you authorize the use of your name, physical address, billing address, telephone number, and email address.
Personal information is collected by placing an order online, participating in contests and giveaways, placing product or site reviews, creating a loyalty account, and requesting information from Fendrihan.ca.
We may use your personal information to send you marketing-related communications, such as our email newsletter. You are able to unsubscribe from such communications at any time.
Visiting our Website
Certain information is automatically collected when you visit our website. This includes such things as an IP address, browser type, device type and location. This information is used to facilitate communications with our site, and to analyze website activity so that we can improve the content and performance of our site. This information will also be used to approve and process payments.
We also allow third-party cookies to be used with visitors to our website to facilitate interest-based advertising. These cookies are used to collect non-personally identifiable information about visitors across multiple websites in order to deliver ads that are targeted based on user interests. For more information about interest-based advertising and how to opt out, please visit http://www.youradchoices.com/.
Disclosures Required by Law
It is possible that we could be required to disclose information to law enforcement agencies or parties to a civil proceeding in response to a warrant, subpoena or court order.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Security and Use of Service Providers
We have implemented administrative, physical and technical security measures to protect the information that you provide to us. For example, we restrict access to those employees who require access, and databases are password-protected.
We use a third-party provider that is compliant with the Payment Card Industry Data Security Standard to facilitate payment in a secure manner. We do not handle or retain credit card information on our site. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Some service providers may be located in foreign jurisdictions, including the United States, such that personal information may be transferred and stored in those jurisdictions. Personal information located in a foreign jurisdiction could be subject to access by governmental and law enforcement agencies in that jurisdiction. For more information about our practices with respect to outsourcing and transfers to foreign jurisdictions please contact us using the information provided below.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Inquiries and Access to your Personal Information
We attempt to ensure that personal information is as current and accurate as necessary. Individuals have a right to access and to seek corrections of their personal information that is in our possession. If you would like to obtain access to or seek corrections of personal information we may have, or if you have any questions about our personal information-handling practices, you may write to us or email us at the following addresses:
1404 Cormorant Rd, Unit 4
Ancaster, Ontario L9G4V5 Canada