We offer Free Shipping for qualified orders over $50.00 after any discounts and before taxes; some conditions apply. Eligible customers must select the FREE SHIPPING option on the shipping page, during the checkout process, to take advantage of the offer.
Transit time for the free shipping option in Canada is 2-5 working days. Transit times for other shipping methods are automatically calculated for you during the checkout process.
For orders that do not qualify for Free Shipping, we offer discounted UPS shipping rates. To calculate the rate to your destination, click on the "Estimate shipping cost" link on the shopping cart page.
Unfortunately, because of high shipping costs, we cannot offer Free Shipping for:
For more information about shipping policies click here.
We will offer a full refund or store credit for unused products if returned to us within 365 days of the order date. New, unused and unopened (for items that come in sealed packaging) merchandise will be refunded in full. Please note that:
For more information about return procedures, click here (opens in a new tab).
I was greatly disappointed with this robe. After paying a substantial sum of money, I expected a superior product and did not receive a superior product, or even an average product. The fabric felt cheap and the overall fit of the robe was odd. The robe was not long enough (XL) and the belt loops are just under the armpits, rather than down at the waist. And this misfit is pre-wash. I can only imagine what a misshapen mess this robe will be after a wash. How do I get my money back?
Hi Gregory, we're sorry to hear you're not pleased with the robe. Please contact email@example.com and we'll be happy to help!