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We will offer a full refund or store credit for unused products if returned to us within 365 days of the order date. New, unused and unopened (for items that come in sealed packaging) merchandise will be refunded in full. Please note that:
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Received one of these as a gift. The stone I received is a green (Asagi) colour. It's softer than the Ozuku stone I have (probably a level 3+ or 4 the Ozuku is definitely a level 5), but produces an excellent edge. Green stone yet the slurry is an acid yellowish colour. VERY smooth feedback. One corner of the stone was cracked (small piece) so I cut it off to use as a slurry stone. I lacquered the sides and back to make it last. Very happy with its performance.